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Frequently Asked Questions
Use this text to share information about your product or shipping policies.
How long will it take to get my package in?
It depends on your location. Delivery typically takes 7–12 business days after your order has been processed.
For international deliveries, it may take slightly longer depending on customs and local carriers.
You will receive tracking details in your confirmation email once your order has been shipped.
How many days do I have to return?
You can return your item within 30 days of receiving your order.
Please make sure the item is unused, unwashed, and in its original condition with all tags attached.
For full details, please refer to our Return Policy.
Do you offer free shipping?
Yes, for every order we take on the shipping costs. So you benefit from free shipping.
Is the product of good quality?
We carefully select our suppliers and ensure that all products meet our quality standards.
If something isn’t quite right, you can make use of our 30-day return policy.
How do I contact you?
You can reach us at support@lesfleurslondon.com or through the contact form on our website.
Our team aims to respond within 24 hours.
Are your clothes Eco-Friendly
We believe fashion should look good and do good. That’s why our collections are made with up to 70% responsibly sourced fabrics, including organic cotton and recycled polyester. Every supplier we work with follows strict standards to ensure fair working conditions and safe, ethical production.
Choosing Les Fleurs means choosing style that cares — for you, for others, and for the planet.
Premium shipping
Always free shipping including Track & Trace
Customer Service
Within office days, we always respond within 24 hours
Pay safely
Pay safely and quickly with Credit Card
